Privacy Policy

Penalex Avocats SA (hereinafter: “we”, “us” or “our”) operates the penalex.ch website (hereinafter: “the Service”). This Privacy Policy is intended to inform you about the collection and submission of your data when you use our Service.

We are a law firm specialized in criminal law, based in Vevey. We offer various products on our platform. When we use information about you (hereinafter: “personal data”), we will do so only for the purpose indicated to you, and we will use it on our own behalf; we will be personally and independently responsible for the protection of the information we use and will help you to assert your rights.

We take the protection of your privacy very seriously.

This privacy policy explains the choices you can make with your data. By using our Service, you agree to the collection of personal data, according to our terms. When you use our website and its products, we protect and manage your personal data in accordance with this privacy policy and in compliance with applicable data protection provisions.

The terms used here refer to the same terms used in our Internet Terms of Use as well as the General Terms and Conditions of Sale for users and customers of the platform, especially in relation to e-services products. These terms and conditions provide further information about our business methods, services and contractual terms between you and us, including any applicable restrictions on use.

We collect different types of information for various purposes in order to provide you with quality services and to improve our service.

Personal data

When you use our Service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

– Contact data: e-mail address, first and last name, telephone number, home or work address;

– Usage Data, Cookies and Usage Data;

  • Data on your case (data that we keep strictly confidential) containing personal data;

  • Data related to your orders and your user account;
    We do not collect and store any credit card data which is used and processed only by the

    online payment providers.

    Usage data

    We may also collect information about how you access and use the Service (“Usage Data”). This usage data may include information such as your computer’s IP address, browser type, browser version, the pages of our service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    Tracking data and cookies

    We use cookies and similar technologies to track activity on our Service and retain certain information.

    Cookies are files containing a small amount of data that may include an anonymous identifier. Cookies are widely used by website owners to make their websites work, or work more efficiently, as well as to provide reporting information. The cookies set by the website owner (in this case Penalex Avocats SA) are called “primary cookies”. Cookies set by third parties other than the website owner are called “third-party cookies”. Third-party cookies enable the provision of third-party features or functionality on or through the website (such as analytics or logos to share content via social media). The parties that set these third-party cookies may recognize your computer both when they visit penalex.ch and when they visit certain other websites.Cookies are sent to your browser from a website and stored on your device (PC, Mac or Smartphone). You can set your browser to refuse all cookies or to indicate when a cookie is being sent, or to use tags and scripts to collect and track information, improve and analyze our service. However, if you do not accept cookies, you may not be able to use some parts of our Service. We use several types of cookies.

  • Necessary cookies: This type of cookie is necessary for the operation of the site and are generally not placed on your device – or only temporarily – or in your Internet browser.

  • Session cookies. We use session cookies to operate our Service. This data is necessary for the use of the Service.

  • Preferred cookies. We use preference cookies to remember your preferences and various settings. This data is optional.

  • Security cookies. We use security cookies for security purposes when using our services.

  • Marketing and analytical cookies. From time to time, we use technologies to better understand how you interact with our site. This data is collected in aggregate form and helps us to improve the service and understand the behavior and provenance of our visitors and customers.

    Through our interactive banner, we use a technology that allows you to simply disable third-party cookies that are not required to provide the Service. You can also choose to use our site with private browsing for more privacy.

Use of your data and location

Penalex Avocats SA collects and processes your data for the following reasons, but not exclusively:

  • Provide and maintain our service

  • Ensure that there are no conflicts of interest with third parties, lawyers or opposing parties in handling your case

  • Communicate with us about our services, changes and updates

  • Allow you to access our interactive tools

  • Provide help and support to users and customers

  • Inform you about changes and improvements to our services

  • Monitor the proper use of our services

  • Detect, prevent and deal with technical problems

  • Contact you about privacy issues, customer support or other matters related to your business

    Location of your data

    All your data is hosted and stored on the secure servers of Infomaniak AG, in Switzerland.

    We invite you to consult the infomaniak.com website for more information on how Infomaniak AG protects your data.

Disclosure to third parties

Your information, including personal data, may be transferred to and stored on computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside of Switzerland and choose to provide us with information, please note that we transfer and store data, including your personal data, in Switzerland, respectively in Europe only. Penalex Avocats SA takes all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will only transfer your personal data on the basis of appropriate safeguards where such transfers to third party services or companies are made and where such third parties are located in countries that do not have an adequate level of protection. Where this is the case, we endeavour to enter into written contracts with subcontractors and third parties that guarantee the protection of your data.

Legal requirements

Subject to data that is protected by attorney-client privilege, Penalex Avocats SA may disclose or share your personal data when such action is necessary to

– Comply with a legal obligation
– Protect and defend the rights or property of Penalex Avocats SA
– Prevent or investigate possible wrongdoing in connection with the Service – Protect the personal safety of Service users or the public
– Protecting against criminal acts

Please note that when you instruct one of our attorneys on a particular matter, attorney-client privilege may apply and prohibit any disclosure of your personal data without prior consent. When a case is concluded only with Penalex Attorneys Ltd, we guarantee absolute confidentiality of your data and your case to the same standard as lawyers.

We will retain your data on the basis of our contractual relationship with you. In some cases, we retain your data on the basis of our legitimate interest in doing so or for other justifiable reasons (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

Retention Policy

For each category of data we collect about you, we have a strict data retention policy that complies with the principles of privacy-by-design and privacy-by-default. We have such a policy in place within our internal processes, which we implement with automated or manual technology tools when requested by you.

Deletion and anonymization

When we no longer need to process your personal data, for example after a reasonable period of time or if you terminate or delete your account, we will anonymize it or remove it from our services. We endeavor to request deletion or anonymization from any third party that may hold data about you. Where this is not possible (for example, because your personal information has been stored in an archive or where the measures to delete it would be disproportionate), we will keep it secure and protect it from further processing. If necessary, we require additional measures with the same effect as anonymization, such as blocking, encryption, pseudonymization, masking, etc.

If you have any questions or need more information about our data retention periods, you can contact us here: privacy@penalex.ch

We use appropriate technical and organizational measures to protect the personal data and business secrets that we collect and process about you and on your behalf. The measures we use are designed to provide a level of security appropriate to the risk of processing the information you provide to us

You have the following data protection rights:

ACCESS RIGHTS :

If you wish to access, correct, update or request the deletion of your personal data, you may do so at any time, either by logging into the online portal with your account details or by sending an email to privacy@penalex.ch

OPPOSITION TO PROCESSING :

You may object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information, where this right is applicable to you. Your right to object to processing applies where we collect your data on the basis of our legitimate interest and your right to privacy is enforceable against us. You can exercise these rights either by logging into the online portal with your account details and using the options available, or by sending an email to privacy@penalex.ch

OPTING-OUT:

You have the right to unsubscribe from marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt out of other forms of marketing (such as mail marketing or telemarketing), please send an email to privacy@penalex.ch

WITHDRAWAL OF CONSENT :

If, and to the extent, we have collected and processed your data with your consent, you may withdraw your consent at any time. Withdrawal of your consent will not affect the lawfulness of any processing we have done prior to your withdrawal, nor will it affect the processing of your personal information under any legal provision other than consent; and

CONTACT AN AUTHORITY:

You have the right to complain to the data protection authority in our country about the collection and use of your personal data. For more information, please contact your local data protection authority. (Contact information for data protection authorities in the European Economic Area (EEA), Switzerland and certain non-European countries (including the United States and Canada) is available here). If we process your data in Switzerland, you can contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) at the FDPIC website or here.

In any case, we remain at your disposal and will treat your request in accordance with the laws in force. We respond to all requests received from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Our procedures for dealing with breaches of your data

We ensure that we have appropriate data processing agreements with our business partners who act on our behalf as subcontractors so that we are informed of any data protection breaches (security, accessibility and confidentiality).

Who are the third parties who provide us with data?

From time to time, we may receive personal data from third parties (indirectly). We will inform you through this privacy policy or at the time of processing what we do with your data.

Automated decision making and profiling

We do not perform such tasks with our platform.

Links to other websites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy notice of each site you visit, as we have no control over, and assume no responsibility for, the content, privacy notice, or practices of any third-party site or service.

Protection of the privacy of minors

Our service is not intended for persons under the age of 18 (“Minor”) or any person who is a Minor under the law of your country. We do not voluntarily collect personal data from Minors, unless it is necessary and the Minor requests us to do so and the Minor has the right to do so alone under applicable national law. We take the necessary steps to identify our customers and ensure that we provide our services appropriately.

If you are a legal representative or parent or guardian and you become aware that your children have provided us with personal data improperly, please contact us by e-mail at privacy@penalex.ch. If we learn that we have collected personal data from Minors without verification of parental, judicial or guardian consent, we take steps to delete that information from our servers.

We may update our privacy policy at any time and make it available online. These updates may be required as a result of legislative, technical or commercial changes to our platform.

When we update our privacy policy, we will take appropriate steps to notify you through our site, especially when those changes are material. Any changes are published with the latest date so that you are aware of them.

If you have any questions about your data, please contact us at this address: privacy@penalex.ch.